Terms of Service

1. Who we are, and what this covers

These Terms of Service (“Terms”) are between you and TempoDigital AB(“TempoDigital”, “we”, “us”), a company registered in Sweden with offices in Gävle and Sarajevo.

They cover:

• The website at tempodigital.org, including the creator application forms
• The distribution platform at platform.tempodigital.org
• Our distribution, publishing administration and YouTube rights services

By creating an account or submitting an application you accept these Terms. If you are accepting on behalf of a company or label, you confirm you are authorised to bind it.

2. Eligibility and your account

You must be at least 18, or have the consent of a parent or guardian who accepts these Terms on your behalf. You must give accurate registration details and keep them current.

You are responsible for your login credentials and for everything done through your account. Tell us at info@tempodigital.org immediately if you suspect unauthorised access.

Artist and label accounts can be opened directly. Distributor, manager and contributor roles are provisioned by us.

3. Plans, fees and billing

Fees are charged through Stripe. Current prices are listed on our distribution page and shown in your account before you confirm a purchase.

• The Release plan is a one-off fee for each release, whatever its format.
• The Artist and Label plans are subscriptions billed yearly in advance. They renew automatically each year at the then-current price unless cancelled before the renewal date.
• Add-ons (such as the Promote email package) are charged when purchased; a monthly add-on renews each month until cancelled. Allowances do not roll over unless we say so.

You authorise us to charge your payment method for all fees due. Taxes are your responsibility unless we are required to collect them.

If a payment fails or is reversed we may suspend distribution and withhold payouts until the balance is settled.

4. Cancellation and refunds

You can cancel a subscription at any time from your account. Cancellation stops the next renewal, and your plan keeps working until the end of the period you have paid for.

You can ask for a refund within 14 days:

• Of your first payment for a plan or a release. If nothing has been delivered to stores yet, we refund it in full. If releases have already been delivered, we refund it less the part of the period you have used, and we take those releases down.
• Of an automatic renewal. If nothing new has been delivered to stores since the renewal, we refund it in full.

After 14 days, payments are not refunded.

We always refund a payment taken twice or by mistake, and the fees of a new account whose first release we decline in review and do not take on.

We do not refund:

• A release fee once the release has been delivered to stores
• Add-ons once used, such as Promote emails already sent
• Payments on an account closed for fraud, artificial streaming or rights abuse (see sections 11 and 14)

To ask for a refund, write to us from Help & support in your account, or at info@tempodigital.org, within the 14 days. Refunds go back to the card or account you paid with, normally within 5–10 business days. If you live in the EU, EEA or UK, this policy includes your legal right to withdraw from the purchase within 14 days; nothing here reduces it.

When a subscription lapses, releases already in stores stay there. New deliveries and new artists stop until the subscription is renewed.

5. Your content, and the rights you grant us

You keep ownership of your music. Nothing here transfers copyright in your recordings or compositions to us.

To do the job you are paying us for, you grant us a non-exclusive, worldwide licence, for as long as your content is in our system, to:

• Reproduce, encode and deliver your recordings and artwork to digital service providers
• Let those services stream, sell and otherwise make your content available to the public
• Use your name, artist name, artwork and biography to promote the releases we distribute
• Where you have asked for it, register your content with YouTube Content ID and collect on claims
• Collect and account to you for the revenue those uses generate

This licence exists only so we can distribute and monetise your content. We do not use it for anything else.

6. What you promise us

You confirm, for everything you deliver to us, that:

• You own or control all rights necessary to grant the licence in section 5
• Every sample, interpolation and featured contributor is cleared and paid for
• Your content does not infringe any copyright, trademark, privacy or publicity right
• Artwork and metadata are accurate, and do not impersonate another artist or release
• Nothing you deliver is unlawful, or breaches the policies of the stores we deliver to

You are responsible for any claim arising from a breach of these promises, and you agree to indemnify us against losses, damages and reasonable legal costs resulting from one.

7. Delivery to stores

We deliver approved releases to the services you select, normally within 24 hours of approval. We review submissions before delivery and may reject or delay a release that appears to breach section 6 or a store’s requirements.

Stores make their own decisions. We cannot guarantee that any service will accept, keep, or prominently feature a release, and we are not responsible for a store rejecting or removing your content, changing its terms, or shutting down.

Takedown requests are passed on promptly, but the time to disappear from each service is controlled by that service.

8. YouTube services and Content ID

Where you ask us to, we register your recordings with YouTube Content ID through our Content Owner accounts, and claim and monetise videos using them.

You must not submit to Content ID any content that:

• You do not exclusively control for the territories concerned
• Contains public-domain, royalty-free, library or AI-generated material others may also use
• Contains third-party footage, samples or performances you have not cleared

Invalid claims damage our standing with YouTube. If your content causes repeated disputes or puts a Content Owner account at risk, we may remove it from Content ID and, in serious cases, terminate your account and withhold associated revenue.

Connecting your YouTube account during an application is optional and read-only, and is described in our Privacy Policy. By connecting you also accept the YouTube Terms of Service.

9. Publishing administration

If you take publishing administration, you appoint us to register your compositions with collection societies and licensees worldwide, and to collect the royalties they generate on your behalf.

You keep ownership of your compositions. You confirm you are free to appoint us — that the works are not already administered by another publisher for the same territories, which would cause conflicting registrations and delay payment to you.

Our commission and the term of appointment are set out in your publishing agreement: confirm publishing commission and term.

Societies pay on their own schedules, often six to twelve months in arrears. We pass money on once it reaches us and is matched to your works.

10. Royalties, statements and payouts

Revenue reported to us by stores, societies and YouTube is converted to US dollars and credited to your wallet, less any commission or revenue share agreed with you and any tax we are required to withhold.

• Currency: all balances are held and paid in USD; conversions use the rate applied when the revenue is processed
• Minimum payout: USD 70 by default; the threshold that applies to you is shown in your wallet
• Methods: Payoneer, PayPal, Wise or bank transfer. Fees charged by those providers are yours
• Splits: where you configure them, each collaborator is paid their share directly and you are responsible for the splits being correct
• Tax: you must provide a valid W-8 or W-9 where required. Without one we may be obliged to withhold at the higher statutory rate

Statements are available in your account. If you believe a statement is wrong, tell us within confirm the window for disputing a statement so we can raise it with the source while the data is still available to them.

We may withhold or reverse payment where revenue is reversed by a source, where a chargeback occurs, or where we reasonably suspect fraud or artificial streaming.

11. Artificial streaming and fraud

Using bots, paid streaming services, click farms or any other method to inflate plays is prohibited. Stores detect it, reverse the revenue, and charge the distributor penalties.

If we or a store identify artificial activity on your content, we may:

• Withhold or reverse the affected revenue
• Remove the release from stores
• Pass on any penalty a store charges us in connection with your content
• Terminate your account

12. AI tools

Where the platform offers AI generation or mastering, you may use the output commercially in connection with releases you distribute through us, subject to the allowance in your plan.

You are responsible for what you generate, including that any prompt or reference material you supply does not infringe someone else’s rights. Similar output may be produced for other users, so we cannot promise exclusivity in it.

13. Acceptable use

You must not:

• Upload content you do not have the rights to, or impersonate another artist
• Use the platform to launder money or process fraudulent payments
• Interfere with, probe or attempt unauthorised access to our systems
• Resell or sublicense access to the platform without our written agreement

14. Suspension and termination

You may close your account at any time. We may suspend or terminate an account that breaches these Terms, exposes us to legal or store-relationship risk, or has unpaid fees.

On termination we stop delivering your content and request its removal from stores. Revenue already earned and not yet paid remains payable to you, subject to the minimum payout threshold, any amounts you owe us, and any withholding permitted above.

Sections covering your promises, indemnity, liability and governing law survive termination.

15. Service availability

We work to keep the platform available but do not guarantee uninterrupted service. We may change, suspend or discontinue features, and will give reasonable notice where a change materially reduces a service you are paying for.

16. Liability

The platform is provided without warranties beyond those implied by law. We do not guarantee any level of revenue, streams, playlist placement, growth or store acceptance.

To the extent permitted by law, we are not liable for indirect or consequential loss, lost profits, or lost data, and our total liability in any twelve-month period is limited to the fees you paid us in that period.

Nothing here excludes liability that cannot lawfully be excluded.

17. Changes to these Terms

We may update these Terms. Material changes will be notified by email or in your account before they take effect. Continuing to use the platform after that constitutes acceptance. If you do not accept a change, you may cancel.

18. Governing law and disputes

These Terms are governed by Swedish law, and the courts of Sweden have jurisdiction. This does not remove protections you have as a consumer under the mandatory law of your country of residence.

Please contact us at info@tempodigital.org first — most issues are resolved without formal process.

19. Contact

TempoDigital AB, Kaveldunsvägen 21, 806 36 Gävle, Sweden. Email info@tempodigital.org. Operations office: Jošanička 125A, Vogošća, Sarajevo, Bosnia & Herzegovina.